Terms and Conditions

1. Acceptance of Terms

Welcome to Papo, a language learning platform operated by Karia Labs Ltd ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website, mobile application, and services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

Papo is an AI-powered language learning platform that provides:

• Online lesson recording and transcription services
• AI-generated summaries and learning materials
• Vocabulary practice and exercises
• Voice generation and pronunciation tools
• Document analysis and learning content extraction
• Progress tracking and personalized learning recommendations

3. User Accounts

Account Creation

To use certain features of our Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

Account Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

Age Requirements

You must be at least 13 years old to use our Service. Users under 18 must have parental consent to use the Service.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service for any unlawful purpose or to solicit unlawful activity
• Attempt to gain unauthorized access to other user accounts or our systems
• Upload or share content that is harmful, offensive, or violates others' rights
• Interfere with or disrupt the Service or servers connected to the Service
• Use automated scripts, bots, or similar tools to access the Service
• Share your account credentials with others
• Record or share lessons without proper consent from all participants

5. Subscription and Payment

Subscription Plans

We offer various subscription plans with different features and pricing. By subscribing, you agree to pay the applicable fees and any applicable taxes.

Billing and Renewals

Subscriptions automatically renew unless cancelled before the renewal date. You can cancel your subscription at any time through your account settings.

Refunds

We offer refunds in accordance with our refund policy. Generally, refunds are available within 14 days of purchase for unused services.

6. Intellectual Property

Our Content

The Service and its original content, features, and functionality are owned by Karia Labs Ltd and are protected by international copyright, trademark, and other intellectual property laws.

Your Content

You retain ownership of content you upload to the Service. By uploading content, you grant us a license to use, modify, and distribute your content for the purpose of providing the Service.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Recording and Consent

Our Service may include features for recording online lessons. You acknowledge that:

• You are responsible for obtaining proper consent before recording any session
• Recording laws vary by jurisdiction and you must comply with applicable laws
• We are not responsible for your compliance with recording consent requirements
• You must inform all participants that a session is being recorded

9. Disclaimers and Limitations

Service Availability

We strive to provide reliable service but cannot guarantee 100% uptime. The Service is provided "as is" without warranties of any kind.

Educational Disclaimer

While our AI-powered tools aim to assist language learning, we do not guarantee specific learning outcomes. Language learning success depends on many factors including individual effort and practice.

Limitation of Liability

To the maximum extent permitted by law, Karia Labs Ltd shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the Service.

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, if you breach these Terms. You may also terminate your account at any time by contacting us.

Upon termination, your right to use the Service will cease immediately, and we may delete your account and data after a reasonable period.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by email or through the Service. Continued use of the Service after changes constitutes acceptance of the new Terms.

13. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

14. Contact Information

If you have any questions about these Terms, please contact us:

By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.